Logistics Assistant - High Wycombe

Logistics Assistant

High Wycombe, Bucks

About Us

Founded in 1989, Beechdean Ice Cream Group is now considered the 3rd Largest Ice Cream Manufacturer in the UK.  A privately-owned business committed to ensuring that it always delivers excellent products to its clients and customers.
This is a fantastic opportunity for an experienced order processor who is perhaps looking for their next challenge.

Job Purpose

The job holder will ensure the successful movement of finished product from the Central Cold Store to the end users, secondary distributors, and secondary storage (customers) for each customer transaction by controlling, processing and verifying all orders within the secondary distribution network in line with the Company’s Service Levels and with the primary goal of achieving 100% service levels to customers.

Key Duties include:

  • The job holder will ensure the smooth day to day operation of order processing. 

  • Download and process customer orders inline with the company’s structure.

  • Provide support, help and service to existing and potential customers.

  • Manage customer expectations especially during busy periods.

  • Assisting with customer enquiries via telephone and email

  • Working to schedules and complete required tasks

  • Investigating and resolving customer requirements and problems

  • Liaise with the sales team

  • Weekly and Monthly reports on stock levels & issues. 

  • Reporting directly to the Head of Logistics

    • The candidate will have no initial line management responsibilities, however there is opportunity for these to be earned.

The successful candidate will have:

  • Proficient experience in Microsoft Office, Excel, Word, and PowerPoint package

  • Sage Accounts 50 experience (desirable)

  • Fluent in spoken and written English.

  • Experience working in Logistics.

  • Good planning and organisational skills

  • Motivation and drive to achieve goals and targets

  • Willingness to be flexible, be self-reliant and a team player

What we can offer you:

  • A unique environment to excel and be at the top of the industry

  • Strong loyal team who are committed to the family’s vision for the future 

  • 20 days holiday plus 8 bank holidays plus 1 additional day for each year (up to a maximum of 24) pro-rata.

  • Birthday and Longevity Bonus

  • Pension contribution


If this sounds like the opportunity you have been waiting for then send your CV to laura.topham@beechdean.co.uk.  We would love to hear from you.