Sales Administrator - North Dean

Beechdean is a family run manufacturer of high quality Dairy Ice Cream with a manufacturing capacity of over 40 million litres of ice cream per year.  It is considered to be one of the principle ice cream manufacturers in the UK.  Constant improvements over the years have led to many changes and resulted in a muti site high quality, market leading organisation. 

We now find ourselves seeking a new member to the family, a Sales Administrator based at Beechdean South, North Dean, High Wycombe, Buckinghamshire.  The main purpose of the role is to support the Senior Sales representatives as a point of contact for customers with queries about products, orders and deliveries along with general administrative duties as and when required.

Our ideal candidate is goal-oriented and has an excellent knowledge of customer service best practices.  If you have exceptional organisational skills and draw energy from being part of a dynamic team, we would like to meet you!

Responsibilities
•    Contribute to high quality customer service 
•    Ensure data accuracy or orders 
•    Contact clients to obtain missing information or answer queries
•    Liaise with the Logistics department to ensure timely deliveries
•    Maintain and update sales and customer records
•    Create monthly sales reports
•    Communicate important feedback from customers internally
•    Ensure sales targets are achieved and report any deviations
•    Stay up-to-date with new products and features
•    Maintain positive client relationships and uphold brand values
Requirements and skills
•    Proven work experience as a Sales administrator similar administrative experience (training will be provided)
•    Excellent IT skills, proficient in all MS Office programs
•    Understanding of sales performance metrics
•    Excellent organisational and multitasking skills
•    A team player with high level of dedication
•    Ability to work under strict deadlines
•    Great communication skills 
•    Qualification or training in Sales or a relevant field is a plus

Location: North Dean, Buckinghamshire (Full time office based) 
Hours: 8:30 – 5pm (flexible to business needs)
Salary: from £24,000 (dependent on experience)
 

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